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Service was very good
Was the best service i ever had
I will never book with Westjet again. The reason that I will not book with this airline, is that if you have to cancel, they hold your money, and if you can't travel again within a year, you lose it.
Book Air Canada, cancel if you have to and pay the minimal penalty, and receive your refund. At least you end up with something. With Westjet, you have nothing (not even the airport taxes)
I was in the travel business for many years, arranging tours for Canadian school students. I am posting this to warn other travellers. Never in my years of travel (through the war in Kuwait, and 9/11) did I ever withhold a refund and say that it had to be used within one year!
Westjet - smarten up!!
I tried connecting with Juliet, (chat with messenger option)on Westjet’s website. Tried 2 different times on different days. By the second try when trying to solve a simple problem, I believe I was being scammed. They were making me download apps (Whats App, AnyDesk and Moneygram App which has you send international money orders) to ;take control of my mobile and kept telling me it was just a verification process. The country to send money to was Uganda, but they said only verification. When I asked for their name and number, I got a fake info. They said we are connecting you with your bank and they will contact me on What’s app, which they did. The bank asked me to download the same apps. When I tried calling, the number that was on the Whats App contact, it was not my bank. Do Not use JULIET, Westjet Messanger. Their logo comes up and everything looks like it’s WestJet, but it’s not.